COOKIE POLICY

This Cookie Policy explains how our website (“we,” “us,” “our”) uses cookies and similar technologies to recognise you when you visit. It explains what these technologies are, why we use them, and your rights to control their use.

What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit a website. They are widely used to enhance the user experience by “remembering” your preferences and improving the functionality of the site.

What Information Do We Collect?

We collect certain information about your interaction with our website, including:

  • Visitor Statistics: Number of visitors, pages viewed, and the technology used (e.g., operating system, browser type, or device). This helps identify and resolve potential compatibility issues.
  • Device and Connection Information: Data such as IP address, operating system, browser type, referring URLs, and crash data. This information allows us to approximate your location and provide a more personalised experience.
  • Interaction Data: Page views, clicks, and other interactions on our website.

Types of Cookies We Use

We use the following types of cookies on our website:

1. Strictly Necessary Cookies
These cookies are essential for the operation of our website. Without these cookies, some parts of the site may not function as intended. These cookies are used when:

  • Logging into secure areas.
  • Remembering previous actions between pages.
  • Examples: Session cookies, authentication cookies.
  • Retention Period: Typically expires when you close your browser.

2. Performance Cookies
These cookies collect information about how you use our website, such as pages visited and errors encountered. They help us improve the website’s performance and user experience. These cookies collect anonymous data to:

  • Provide insights into how users interact with our website.
  • Identify errors and improve site performance.
  • Measure the effectiveness of embedded content such as videos.
  • Examples: Google Analytics cookies.
  • Retention Period: Up to 2 years.

3. Functionality Cookies
These cookies allow our website to remember your preferences, such as language settings or login details, to provide a more personalised experience. These cookies enable enhanced features and personalisation, such as:

  • Remembering your preferences (e.g., text size, layout, or language).
  • Providing live chat support.
  • Recognising you as a returning visitor.
  • Examples: Language preference cookies.
  • Retention Period: Persistent (e.g., up to 1 year).

4. Targeting and Advertising Cookies
These cookies track your browsing habits to deliver personalised advertisements and analyse campaign effectiveness. They may include cookies placed by third-party advertising networks. These cookies collect information about your browsing habits to:

  • Deliver targeted advertisements.
  • Measure the effectiveness of ad campaigns.
  • Link with social media platforms for content sharing and ad targeting.
  • Examples: Facebook Pixel, Google Ads cookies.
  • Retention Period: Varies by provider.

Third-party Cookies

Our website uses cookies from third parties such as Google Analytics, Facebook, and other service providers to analyse visitor behaviour and optimise marketing efforts. Examples of third-party services include:

Consent and Managing Cookies

By continuing to browse our website, you consent to our use of cookies in accordance with this policy. You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality and user experience of our website.
To learn more about cookies and how to manage them, visit All About Cookies.

How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
1. Adjusting settings in the cookie banner when first visiting our website.
2. Using your browser settings to block or delete cookies.
3. Opting out directly through third-party tools:

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data collected through cookies.
  • Request the deletion of your data.
  • Withdraw consent to the use of cookies at any time.

For details about how to exercise these rights, please contact us at info@socialmedia101.co.za

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operations. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Email: info@socialmedia101.co.za

Last updated: 01 August 2025