by Busisiwe Msibi | Apr 16, 2026 | Community Management
You’ve planned the strategy.Written the copy.Approved the creative.Launched the campaign.Now what? The comment section. It’s the most unscripted, public part of your brand and often, the one with the least internal guidance. At Social Media 101, we treat community...
by Busisiwe Msibi | Apr 13, 2026 | Community Management
Community management isn’t just about answering DMs or deleting spam comments. It’s about building trust, protecting brand integrity, and unlocking real audience insight in real time. In fact, how your brand shows up in the small, unscheduled moments often says more...
by Busisiwe Msibi | Mar 4, 2026 | Digital Strategy
You’ve got a deadline. A big campaign to roll out. So you sit down, type up a few key messages, add in a call-to-action, list your platforms, and hit send. Brief submitted. Job done. But three weeks later the creative feels flat, results are underwhelming, and no...
by Busisiwe Msibi | Oct 17, 2025 | B2B Marketing, Digital Strategy
Many businesses in South Africa dismiss LinkedIn as a serious advertising channel. Some say it’s too expensive. Others think it’s only for recruitment. And for many, the platform just feels too complicated to bother with. Right now LinkedIn is one of the most powerful...
by Busisiwe Msibi | Sep 18, 2023 | Community Management, Digital Strategy
Community Managers serve as the face of your brand, they liaise between a brand and its audience. They embody the tone and voice of your brand through digital engagement to build a strong brand presence and trust in online spaces. Think of them as the first line of...
